Terms and Conditions for Freshrapic Furniture

Effective Date: January 2, 2025

Welcome to Freshrapic Furniture! By accessing or using our website, placing an order, or engaging with our services, you agree to abide by the following Terms and Conditions. These terms govern your use of our site and your purchases from Freshrapic Furniture. Please read them carefully.

1. General Information

  • Company: Freshrapic Furniture, located at 1889 Cliff View Dr, Lewisville, Texas (TX), 75077.
  • Website: www.freshrapic.net
  • Customer Service: For questions or support, contact us at (972) 317-1684 or info@freshrapic.net.

2. Agreement to Terms

By using our website or making a purchase, you acknowledge and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you should not use our website or place any orders.

3. User Eligibility

To use our services, you must:

  • Be at least 18 years of age or have the legal capacity to form a binding contract under applicable law.
  • Provide accurate, current, and complete information when registering or making a purchase.

4. Product Information and Availability

  • Product Descriptions: We make every effort to provide accurate descriptions, images, and pricing for our products. However, Freshrapic Furniture does not guarantee that product descriptions or other content on the site are 100% accurate, complete, or error-free.
  • Product Availability: All items are subject to availability. We reserve the right to limit the quantity of products available for purchase or to discontinue a product at any time without notice.

5. Pricing and Payment

  • Pricing: Prices are displayed on the website and may be subject to change. We strive to ensure that all prices are accurate but do not guarantee that errors will not occur. In the event of a pricing error, we will notify you before processing your order.
  • Payment: We accept the following payment methods:
    • Credit/Debit Cards
    • PayPal
    • Freshrapic Furniture gift cards
      Your payment method will be charged upon order confirmation.
  • Taxes and Fees: Sales tax will be applied based on the shipping address. Shipping and handling fees are calculated at checkout.

6. Orders

  • Order Confirmation: Once you place an order, you will receive an order confirmation email. This does not constitute acceptance of your order. The contract between you and Freshrapic Furniture is formed when the order is shipped.
  • Order Cancellation: Orders can be canceled or modified before they are processed. If your order has already been shipped, you may need to follow our Return Policy for a refund or exchange.

7. Shipping and Delivery

  • Shipping Methods: We offer various shipping options based on your location and the items purchased. Delivery times are estimated and may vary depending on product availability and shipping method selected.
  • Delivery Charges: Shipping costs are calculated during checkout based on the weight, size, and destination of your order. Additional fees may apply for expedited shipping or special delivery services.
  • Delivery Issues: Freshrapic Furniture is not responsible for delays or damages caused by the shipping carrier. However, we will assist you in resolving delivery issues where applicable.

8. Returns and Exchanges

Please refer to our Return Policy for detailed information on returns, exchanges, and refunds. Key points include:

  • Returns: Returns must be initiated within 30 days of receiving your order. Items must be unused, unassembled, and in their original packaging.
  • Exclusions: Custom-made or special-order items are not eligible for returns unless damaged or defective.

9. Warranty and Liability

  • Product Warranty: Most of our products come with a manufacturer warranty. Please refer to the specific product information or contact us for warranty details.
  • Limitation of Liability: Freshrapic Furniture is not liable for any indirect, incidental, or consequential damages resulting from your use of our products or services. Our liability is limited to the purchase price of the product.

10. Privacy and Data Collection

By using our website, you agree to our Privacy Policy. We collect personal information to process orders, improve our services, and communicate with you. For more information, please review our Privacy Policy.

11. Intellectual Property

All content on our website, including text, images, logos, product designs, and graphics, is protected by copyright and trademark laws. You may not copy, reproduce, or use any content from the site without prior written consent from Freshrapic Furniture.

12. User Conduct

  • Prohibited Use: You agree not to engage in any activity that:
    • Violates applicable laws or regulations.
    • Interferes with or disrupts the operation of our website.
    • Attempts to gain unauthorized access to our website, accounts, or computer systems.
  • Account Security: You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not endorse or control the content or practices of these third-party websites and are not responsible for their privacy policies or terms of use.

14. Modification of Terms

Freshrapic Furniture reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the Effective Date will be updated. By continuing to use our website after any changes are made, you agree to be bound by the revised terms.

15. Dispute Resolution

  • Governing Law: These Terms and Conditions are governed by the laws of the State of Texas, United States.
  • Arbitration: Any disputes arising from these terms will be resolved through binding arbitration in Dallas County, Texas, in accordance with the American Arbitration Association rules.

16. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at: